Tag Archives: wellnessmartmd

Lean v. Innovation…Wrong Question!

I get the question all the time, especially from organizations who have significant investment in some process improvement program — like a "lean six sigma" or "lean kaizen" initiative - and have picked all the low-hanging fruit clean, squeezed as much inefficiency from their work as is humanly feasible, and are now realizing that their beloved program wasn't all that market-focused.

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