Tag Archives: trust

What you need is a Chief Culture Officer

Peter Drucker said that– business has two–and only two–basic functions: marketing and innovation. Well, your company probably already has a Chief Marketing Officer (CMO), and most likely a Chief Innovation Officer (CINO, to distinguish from your Chief Information Officer, CIO). So you have both Druckerian functions covered.   You may also have a Chief Strategy Officer (CSO). I served as ...

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You Don’t Have an Innovation Problem, You Have a Trust Problem! (Part 3)

In the first part of this article mini-series I demonstrated, based on my original research, that for innovation to exist, you must be able to create a culture of innovation, first. A culture of innovation exists when leaders give their employees autonomy, employees show accountability and are willing to try things (even if it means that they might fail), and ...

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The Biggest Leadership Failure that Kills Innovation

When I conducted my doctoral research between 2008 and 2010, I found that autonomy was the strongest single factor that companies and leaders control, that would positively affect employee creativity, and therefore company innovation. The opposite, bureaucracy, was found to be the strongest single factor within the company and leader’s control that would negatively affect those. In fact, the logo ...

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How to kill innovation with email, guaranteed!

How often do you use the BCC field in an email header? Here is one negative consequence to consider. Innovation is a team sport. You must rely not only on your own ingenuity and creativity, but also on that of your team members. Innovation also requires a culture of innovation, of which team dynamics play a critical role. Constructive Disagreement Effective, productive, and creative teamwork rely ...

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Three Behaviors that will Grow Innovative Teamwork

Innovative teamwork depends first and foremost on the team’s ability to hold constructive conflict. That ability, in turn, depends on each team member having these 3 behaviors. There are three types of arguments you may be using: First is the politically correct argument, in which the biggest issues are not discussed. There is the meeting before the meeting and the meeting after the ...

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The Little Innovation which Transformed Online Shopping

Ready or Not? Black Friday Online Shopping Frenzy - Innovation Excellence

It is clear that the internet has transformed how we shop.  More people are buying more products and services on-line than ever before.  High-street retailers and big brands are suffering at the hands of on-line merchants large and small.  There is one often overlooked innovation which has enabled this trend.  It is buyer/seller feedback. A key component of any business ...

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