Tag Archives: six sigma

Make Life Easy for Your Customers

Companies that have products want to improve them year-on-year. This year’s must be better than last year’s. For selfish reasons, we like to improve cost, speed and quality. Cost reduction drops profit directly to the bottom line. Increased speed reduces overhead (less labor per unit) and increases floor space productivity (more through the factory). Improved quality reduces costs. And for ...

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Pruning Your Root Cause

Process improvers the world over rally around root cause analysis as if it were the Holy Grail of all things organizational. But is it? Understanding the root cause of a problem certainly makes sense in the context of a present day situation carrying the potential for a correct answer or solution. In the process improvement world, problems center on reducing ...

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Lean Innovation Series – Introduction

I've started working with a local healthcare insurance company in a role focused on driving improvement and innovation in its membership and billing operations. The company has a big focus on LEAN throughout the company and always has some sort of value stream mapping (VSM) or rapid process improvement workshop (RPIW) going on through the Kaizen Promotion Office (KPO). Despite this only being my second week on the job, I have already been involved in the company's LEAN efforts.

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Six Sigma and Innovation – A Remarkable Duo

Everybody in the business world wants their business to grow and be at par with its competitors. Nobody wants to be left behind. This is the reason why companies hire consultants and specialists to aid them on how they can improve specific areas or process of their business. The process of searching and identifying problems and solutions is not made by one man alone

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Dangers of Innovation Peer Pressure

My growing fear is that innovation is on course to become the fad of the day in the same way quality was in the 90s. Having said that, I expect that Braden Kelley’s new book – Stoking Your Innovation Bonfire is going to prove a very helpful guide for organizations making decisions about where innovation is relevant. For those of ...

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