Tag Archives: retailing

Disrupt Your Competition

Lessons From Uber, Amazon, Walmart And Carvana (Who Is Carvana?) Every industry is evolving. Competitors are entering industries with new business models that promise a better experience. In most cases, it’s a more convenient experience. I’ve been writing about the power of convenience in some of my Forbes.com columns during the past several months. Uber used convenience to disrupt the ...

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Retailers – Naughty or Nice in 2010?

With the holiday season behind us, I wanted to write about some of my observations of retailers and products during this holiday shopping month. Charity giving at the register. When I was making a $50 purchase at the local Pottery Barn, as I was paying the clerk asked if I’d like to donate $1 to St. Jude’s Children’s Hospital. I ...

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Hope and Sanity at Starbucks

Last spring McDonald’s launched a $100 million salvo in support of its new McCafe line of coffee drinks. I (along with everybody else) was worried about how Starbucks would fend off such an attack, and I wrote about how I hoped the company would be careful in how it responded: “Starbucks isn’t just a coffeehouse, it’s a concept. It’s not ...

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3GTV is Going to Change the World

. . . and make Foursquare relevant by Ric Merrifield 3GTV is the brainchild of Automated Media Services, and they are putting little screens in stores right next to products they promote and show commercials for those products. The notion of having what amounts to a tiny TV screen next to the Kraft Macaroni & Cheese would have sounded bizarre ...

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E-tailing and the Net Generation

“Hey Dad, can I have your credit card number? I need to buy something online”. This is not just an annoying question my sixteen-year-old son seems to ask me two or three times a month. It’s a harbinger that e-tailing is set to go ballistic as soon as today’s teenagers get their first paychecks. Let’s face it, most of us ...

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The Crowd of One

The Customer Segment of “Me” by Ric Merrifield I think a lot of people have seen this collision coming, where so many people want to express their individuality, but so many of the things we buy are mass-produced – it gets harder and harder in many ways for people to express their individuality without spending a fortune. Somewhat of a ...

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