Tag Archives: Lean Thinking

Lean v. Innovation…Wrong Question!

I get the question all the time, especially from organizations who have significant investment in some process improvement program — like a "lean six sigma" or "lean kaizen" initiative - and have picked all the low-hanging fruit clean, squeezed as much inefficiency from their work as is humanly feasible, and are now realizing that their beloved program wasn't all that market-focused.

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The Art of 5 Whys

Recently I had a conversation with a friend who was upset about some directional shifts and looming job shuffles swirling around their company. As I listened to the lament, I recognized the fact that they were focusing on the symptoms of the issue. All of his reactions and proposed courses of action in response to the unsettling circumstances didn't address what I could tell was something deeper.

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