Tag Archives: engaged employees

More Heart. Less Head. Making Feedback Matter.

The best insights are often stumbled upon. Like happiness, such insights are just naturally-occurring by-products of being curious. Curiosity and courage, coupled with humility, are the root soft skills of successful innovators. You need to be open and vulnerable to excel. In that spirit, professional feedback and performance reviews could be more human and humanizing. Here’s my stumble. Background: I was ...

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Hire the Best People with These 6 Interview Questions

In 30 years of interviewing people for roles in fast-paced startup cultures, I've come to realize that the vast majority of standard interview questions are useless. Yes, I know that sounds harsh, but the reality is that most interviewing guidelines have been developed for larger companies that have square holes they need to fill with square pegs.

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The Secret Behind Amazon’s Stunning Success

The Secret Behind Amazon’s Stunning Success

Author’s Note: The opinions expressed in this article represent my views and my views alone. I do not work for or represent Amazon.com in any way. In 2005, I joined the ranks of a company called Amazon.com – a company that was, at that time, a retail underdog. Their stock price was laughable at $25/share (vs. nearly $1,000/share today), and ....

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