Tag Archives: email

How to kill innovation with email, guaranteed!

How often do you use the BCC field in an email header? Here is one negative consequence to consider. Innovation is a team sport. You must rely not only on your own ingenuity and creativity, but also on that of your team members. Innovation also requires a culture of innovation, of which team dynamics play a critical role. Constructive Disagreement Effective, productive, and creative teamwork rely ...

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Pay Attention!

You want to know what the biggest input gap is where innovation is concerned? Want to know what really matters when you are starting an innovation initiative? Did the bright sparkly pop-up advertisement steal your attention in the last 20 seconds? Did your email notification sound while reading this blog?

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How to Sort 2,000 Emails in an Hour

Whether you’re coming back from a long weekend or two full weeks away, your email inbox is going to be really full. The last thing you want to do is waste your entire first day sorting through email. That’s no way to get real work done. Recently I came back from a short two-week paternity break to more than 2,000 ...

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It's Time for CRM to Go Social

Customer Relationship Management (CRM) is just a fancy name for a customer data management system. CRM systems don’t do anything for most people as a customer. Now it’s time for CRM to get social. Remember 8 years ago every VCs were pouring money into CRM (Customer Relationship Management), I never liked that word. It is a fancy name for some ...

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