Tag Archives: disruption

The Changing Customer

Changing Customer

In previous articles I’ve spoken about how the pace of change is accelerating, and how for many people (and organizations) things are changing so fast that they feel overwhelmed and that things may be changing faster than some of us humans are able to absorb. I’ve spoken about how we are in the middle of a period of discontinuity thrust upon us by...

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The Dark Side of Technology

I’m going to disrupt the Silicon Valley script. You know the one. Every talk or article coming out of Silicon Valley follows the prescribed template: start with a dazzling description of awesome new digital technologies and then proceed to explore all the wonderful benefits and opportunities that these technologies will bring to us. I’m going to do something different. I want to explore the dark side of these technologies.

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Research: How Disruption Can Harm Innovation

Disruptive innovation is a good thing, but disruption to the innovation process is not. Our research shows that innovation communication breakdowns lead to significant disruption in the innovation process – yet this is an entirely avoidable situation. This article is the third of a three-part series exploring some of the findings from the latest IX Research report, "The Role of Communication in Successful Innovation."

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