Management

True Test of a First Rate Innovator

Tom Peters used to remind executives that it mattered little what they proclaimed to be their top priorities. Instead, the “In Search of Excellence” co-author advised looking at your calendar to reveal your main concerns, because that is where you are spending your time. I thought of Peters’ admonition when reading IBM’s recently-released study of 2500 chief information officers. The ...

Read More »

Org Chart Kool Aid

Since Organizational theory is a hot topic these days, I thought I’d poke a bit of fun at that old corporate tradition that is the Organization Chart. Over the years I’ve seen every type of org chart in existence. Some have come and gone only to come again. Every year or two the latest revolutionary thinking in corporate organizational theory ...

Read More »

Good Acting can be Bad for the Business

When Shakespeare said that all the world’s a stage, he probably didn’t have employee performance evaluations in mind. But for anyone who has ever endured a less-than-candid performance appraisal, his words definitely ring true. Giving and receiving feedback is a complex process made infinitely more complicated by our human emotions and reactions. In particular, our fears, uncertainties and doubts about ...

Read More »

Should you be measuring ROR instead of ROI?

For literally decades, the notion of return on investment, or even more specifically return on invested capital (R.O.I. either way) was the gold standard for justifying a business decision. If the return exceeded the investment enough (also weighing risk, disruption, and many other factors) then it would get the green light for funding. This was, and is, especially common in ...

Read More »

Magic Wand of Strategic Planning

Imagine if Hogwarts, the mythical school of magic and sorcery in the Harry Potter books, taught strategic planning. You could use enchanted mirrors to gaze into the future with unerring accuracy. You could conjure up potions for warding off evil competitors, recite charms for turning lousy products into perennial moneymakers, and chant incantations for rendering customers intensely loyal under your ...

Read More »

Battlefield Innovation Lessons for Business Leaders

Let’s be clear, business is not war. But if you are operating in a fierce marketplace then it can feel like it. Many of the methods we use in our sales campaigns, marketing strategies and competitive tactics are based on military analogies. So what lessons can business leaders today learn from the history of warfare? Here are some that seem ...

Read More »

Three Enterprise 2.0 Themes to Watch in 2010

Enterprise 2.0 continued its growth and maturation in 2009. We saw the rise of the Enterprise 2.0 consultancies, including Dachis Group, Altimeter Group and Pragmatic Enterprise 2.0. Andrew McAfee published his book about Enterprise 2.0. We saw the rise of the 2.0 Adoption Council. And based on what can be gleaned from vendors, more enterprises are deploying social software. For ...

Read More »

10 Lessons Learned from 2009

Wow, what a year! 2009 has come and gone, and many of us are taking a huge sigh of relief. Going through one of the worst recessions in U.S. history will certainly take the wind out of your sails. But we appear to have weathered the worst of the storm. And while the economy might not rebound with the speed ...

Read More »

Creating Creative Meetings

Did use an abacus or slide rule to build your FY’10 budgets? To prepare and distribute information about next year’s Marketing Plan did you use a typewriter and make a duplicate with a layer of ink paper? Or did you hand crank copies on a Ditto (or Verifax) machine? Of course you didn’t. That would be crazy and inefficient. We ...

Read More »