Management

Building a Culture of Innovation From the Inside Out

A Kaiser Permanente Perspective by Jennifer Ruzek Liebermann (via THCB) “How do you inspire and enable innovation in a large organization?” That’s the question I grapple with daily as director of Kaiser Permanente’s health care innovation center. I’ve observed that it isn’t sufficient to have a dedicated Innovation Center, an Innovation & Advanced Technology Group, or in-house Innovation Consultancy design ...

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Accountability – The Foundation of Sustainable Innovation

Without accountability, there is no innovation. Action items won’t get done, programs will lose traction, meetings will fall off the calendar – the issue can be as frustrating as “herding cats”. Every company culture needs accountability. Actually, for any company to succeed accountability is an imperative. Members of a corporate team need to feel responsible for their work – to ...

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7 Extreme Creativity Lessons from 'Cake Boss'

In the midst of a dreary day, we watched the Cake Boss marathon on TLC last Sunday. The show was fun and illustrated all kinds of extreme creativity ideas: 1. Shatter conventional definitions – The show is about cakes. But until Sunday, it never occurred to me a cake could be made from rice crispie treats, wood, screws, and PVC ...

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Idea and Innovation Management Tool Roundup

The Issue: The space for idea and innovation management software is becoming increasingly crowded and it is difficult to quickly understand who the main players are and how they are different. The Background: On the surface, idea management companies seemed similar to me and were hard to tell apart. After having spent 8 weeks immersed in the space talking with ...

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Is Dumb the New Smart?

How dumb is your business? At the risk of drawing the ire of corporate elitists, I submit to you that the dumber your business is, the better off you are. The truth is that great companies are those which can thrive and prosper in the absence of sophistication. As odd as it sounds, businesses that are not dependent on smart ...

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Rethinking the Role of a Manager

The root of the word “manager” comes from the same root as the words “manipulate” and “maneuver”, meaning to “adapt or change something to suit one’s purpose”. Although these words may carry a pejorative meaning, there is nothing inherently wrong with them. Indeed, into each life a little manipulation and maneuvering must fall. For example, if the door to your ...

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Innovation is a Form of Win-Win Negotiation

Almost three decades ago, Ury and Fisher published their ground-breaking negotiation method, “Getting to Yes” that laid the foundation of win-win negotiation. Reflecting back on my early years in B2B Account Management and my current activities in Technology, I was struck by the parallels between win-win negotiation and innovation. Negotiators look for the fundamental interests underneath the positions. For instance, ...

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Why Talent Needs External Connections

The May issue of Fast Company had an interesting column by Dan and Chip Heath. They looked into the thinking of Boris Groysberg, a Harvard Business School professor who is due with a new book, Chasing Stars: The Myth of Talent and the Portability of Performance. In this book, Groysberg argues that talents and star performers – the case in ...

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Create a Culture of Successful Failure

Very often the best way to test an idea is not to analyze it but to try it. The organization that implements lots of ideas will most likely have many failures but the chances are, it will reap some mighty successes too. By trying numerous initiatives we improve our chances that one of them will be a star. As Tom ...

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Death of the Chief Innovation Officer?

I recently did a presentation to a large nationwide insurance company around “the state of innovation” today. it was an interesting opportunity to reflect upon some of the major changes that I’ve been noticing going on over the last year. As this was a pretty senior audience, it was no surprise that one of the items that caught their attention ...

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