Management

Innovation – Matching Needs and Solutions

While revisiting some collected innovation readings, I recognized that it might be important to briefly emphasize again one “fundamental”: the distinction between needs and solutions. According to Christian Terwiesch, co-author of “Innovation Tournaments”, innovation is defined as “… a new match between a need and a solution so that value is created.” The novelty can be in the solution, in ...

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Five Major Trends to Watch Now

I spend a lot of time looking at and writing about disruptive business models (many of them are discussed in my most recent book, Surviving a Business Earthquake, and lately I have been talking about a handful that I think are really meaningful that will continue to mature over time and work their way into lots of other industries. 1. ...

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Are you Building to Fail or Failing to Build?

Failure is part of building to last. I Hope I’m Not Confusing You. by Idris Mootee We love to read successful innovation and design stories of how a cool idea turns into great success story. The reality is most cute or good ideas don’t make it to the executive’s desk and even for those who did, most products and services ...

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Open Innovation at the Crossroads

Open Innovation (OI) has been around for some years, in the past three to four years the notion of open innovation has accelerated and moved very much and becoming embedded into the structure of many organizations. Presently most organizations are dealing with the roadblocks surrounding open innovation either internally within their own structures or with the potential partners that they ...

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Ambidexterity is a Necessary Innovation Skill

There’s an old joke about a not-too-swift basketball player describing his skills. He told a reporter “I can shoot with my left hand, I can shoot with my right hand. I’m amphibious.” Well, perhaps he is both amphibious and ambidextrous. But what we need now in order for innovation to flourish are managers and workers who are ambidextrous. By ambidextrous ...

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Innovation is Highest and Best Use for Social CRM

Social Customer Relationship Management (aka Social CRM). As a term, it’s freighted with connotations. That second term in particular (CRM). CRM systems have a well-worn set of use cases, strengths and weaknesses. So as a starting point for understanding the possibilities of Social CRM, one has to get past the existing uses of CRM. The Altimeter Group published a well-read ...

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Innovation is in the Air

In an attempt to get a competitive edge in a cutthroat industry, many airlines focus on cutting costs, rather than finding ways of consistently delighting their passengers and thereby generating sustainable premiums. It’s a trend that’s irked me for years (witness Exhibit A). This is surprising as air travel becomes more and more indispensable in the modern world. The world ...

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Innovation Requires Execution NOT Creativity

Everyone talks about the need for creativity and great ideas. It’s become the fad of the month with entire industries now devoted to idea generation. Innovation labs and teams are the new thing and are popping up all over. And these new innovation labs have their own set of rules; white boards and post-it notes are mandatory; go for quantity ...

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