Not knowing which road to take may be enjoyable for a spirited spontaneous road trip with friends, motoring to unexpected destinations. While this may be the makings of an exciting weekend, it is an unsettling notion when applied to innovation, product management, and business in general.
Read More »Interviews
Innovation Mantras from R&D
Research and development is tightly coupled with product management and innovation. To learn how an R&D person thinks about innovation, I talked with Dana A. Oliver, who has 30 impressive years of experience in R&D groups. He now focuses on writing and coaching, after leaving Medtronic, the medical device company, where he was the Senior Director of R&D. He has ...
Read More »Following Four Different Paths to Innovation
I had the opportunity recently to interview fellow Innovation author Gijs van Wulfen to talk with him about his new book The Innovation Maze, which is a follow-up to his great first book The Innovation Expedition. 1. In the book you cite a study saying companies reported a drop in breakthrough ideas between the mid 1990’s ...
Read More »Leading and Managing Product Innovation Teams [interview]
I enjoyed watching Pixar’s “A Bug’s Life” when it was released in 1998 and have more recently re-watched it with my kids. I was amazed at the character animation and quickly pulled into the story line when I first saw it. What I didn’t expect was the reflective advice it would provide on leadership and management, including Hopper’s statement… “first rule ...
Read More »Pleasure to Innovate
Stéphane Bernard published with Olivier Pujol ‘Pleasure to innovate‘, finding out the idea, and executing it. He kindly accepted to answer our questions on innovation learnings. 1) NB: You share the exemplary innovation story of Mathieu Dombale in this video, sorting out some key principles for innovation success (listening to and observing users with empathy, transversality, pilot phase, open source, ...
Read More »Design Thinking and Action Learning for Product Managers and Innovators
How can your products solve customers’ needs… as fast as customers need them? Try Design Thinking coupled with Action Learning. Design Thinking is a method of problem solving centered around the end user. Action Learning is a collaborative process that defines a problem and focuses on the desired outcome. Using these two processes together provides innovative solutions fast enough to ...
Read More »How to Effectively Conduct ‘Voice of the Customer’ Research
Ascertaining your customers’ wants and needs might compare to assembling a three-dimensional jigsaw puzzle with a few pieces missing. It requires a multi-layered process that includes both qualitative and quantitative methods, as well as a structure that prioritizes customer wants and needs. The Voice of the Customer (VOC) is such a process.
Read More »Interview with Marc Randolph, co-founder of Netflix [Book Review]
Manuel Kaiser interview Netflix co-founder Marc Randolph about his new book, and how innovative firms generate new ideas and develop successful business models.
Read More »The Future of Change Management
I'm super excited about my next book Charting Change (Feb. 2016) and recently I was identified in a mini research study as one of the top Key Opinion Leaders in change management on Twitter by Maven7, and they were curious about some of my opinions on organizational change, and asked me these two questions...
Read More »Role of People, Process, and Assassins in Innovation Implementation
I had the opportunity to interview Robert F Brands, author of the popular Robert's Rules of Innovation series about what it takes to create innovation success.
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