Innovation

Why your customer-centricity project failed to deliver innovative outcomes

Customer-centricity is an ongoing theme that is central to businesses that are globally leading and relevant. Today, organisations know that consumer needs will effect and drive business strategy. It’s no longer enough to have a great product, you have to understand how that product fits into the lives of your customer. Organisations are investing heavily to innovate their customer experience. ...

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Communications & Innovation: Two Sides of the Same Coin

Innovation does not occur in a vacuum. Nor does it occur when different departments operate within their own silos. For innovation to become a true competitive differentiator, companies need to encourage cross-functional collaboration – bringing together a diversity of the brightest minds across all jobs and grades to co-develop transformative ideas. While a growing number of organizations have designated corporate ...

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If You Are Not Learning, What Are You Doing?

You can’t learn until you acknowledge you don’t understand. No one knows everything. No sense pretending, especially if you want to learn. If you don’t know what you want to learn, any learning will do. If you’re not surprised, the learning could have been deeper. When you learn it won’t work it’s not failure, it’s learning. When assumptions are formalized, ...

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The 5 P’s of Product or Non-Profit Success

You’ve heard about the 4 P’s of Marketing: Product, Price, Promotion and Place (distribution channels) Whether you are an intrapreneur, a technopreneur, a service provider, own and run a private practice, an edupreneur or a social entrepreneur, the success of your product, service or non-profit will depend on your answering the 5Ps: What is the problem you are trying to solve? Start by ...

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Four (4) Skills That All Great Innovators Share

I spent the majority of my adult life managing organizations and I always felt enormous pressure to innovate, but whenever I went looking for guidance, what I found was a confused jumble. Disruptive innovation, design thinking, open innovation, lean launchpads and on and on. Unlike marketing or finance, there wasn’t any one clear framework. So I spent nearly a decade ...

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The Art of Creative Conversations

We all know that you can’t innovate if you don’t collaborate, yet how do we make the time to have the creative and candid conversations that true collaboration and innovation requires? Conflicting priorities and ever-present digital media distractions constantly compete for our attention. Even when we manage to get everyone in the same room, or on the same line, it ...

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One Trick to Free You From the Past

Breaking free of the past is one of the hardest things to do, but this change in perspective is the key to unlocking the opportunity of the future. The Patterns That Hold Us Hostage We build so much of our view of what’s possible around the past. While we all want to believe we have an open mind to the ...

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Let’s Get Real About Innovation Hurdles

This is a brief case study for meaningful & constructive conversations about why things aren’t working within our innovation efforts. — Quick intro I’m passionate about helping people take their best ideas to market, and I’m fully aware that ideas can come from anyone or anywhere. But to get to market is often a complicated process full of ambiguity and ...

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Rookie Entrepreneur Mindset Mistakes

Innovation starts with the right mindset. Doctors who are considering a side gig or an alternative non-clinical career, have a hard time getting their heads around the entrepreneurial mindset. There is a difference between the clinical mindset and the entrepreneurial mindset. In my view, only about 1% of doctors have an entrepreneurial mindset because premeds don’t get selected for that trait. They get selected ...

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