Design

Designing Your Culture for High Performance

If you follow this column you know that we live in paradoxical times. While our future depends on digital transformations and disruption in every industry, the future of the workplace is human-centered. This particular paradox presents a unique set of issues. If you embrace the thinking in the popular management book, Culture Eats Strategy for Breakfast, and believe that a ...

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Spring Lab: Instilling a Startup Mindset into Large Corporations

1) What is the mission (the reason why, la raison d’être) of Spring Lab, its value proposition, and its main line of services (acceleration devices, learning expeditions, collective intelligence workshop, innov-athons, bootcamp) ? In a highly competitive world with constantly changing ways and growing customer expectations, your company crucially needs to think and innovate to set itself apart. But how do companies ...

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Emerging Collaborative Tribes, Networks and Collectives 

It is becoming widely accepted that collaborative organisations adopt more fluid and loose structures, where individuals are given greater responsibility to take smart risks, make decisions appropriate to their role and the task concerned: Without hierarchy, status, power plays and the conventional “red tape” implicit rules, where people have a hunger to learn, are willing to continually improve and learn ...

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Combining lean startup and agile with a design-led approach reduces business risk

For most corporations, leading in quality means continually pursuing organizational excellence. This means leaders have to make sure that the organization is fit for its purpose, stays that way, and keeps improving over time. Maintaining quality is much easier when the risks involved are lower. Organizations tend to reduce risk by defining things that can be measured and incentivized. The side effect of this, ...

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Okoni Innovation Agency: there is no transformation without creation

Pierre Baudry, Marc-Antoine Franc and Cécile Bernardet are respectively founding partner, partner and project director at Okoni, an new kind of Innovation Agency, which involves co-making innovation with their customers. First Cécile and Marc-Antoine guided me at Okoni premises, then Pierre took his pen to explain how their holistic approach is quite singular, and impactful on the business of their customers. ...

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Getting to the Root Cause of Project Headaches

Scenario: a product development team at a medical device company had a testing phase that ran far longer than expected. This delay rippled throughout the project and had serious implications downstream. After the project was complete, the team leader wanted to go back and figure out why the test phase had not gone as planned. She received pushback from the ...

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Three Keys To Meeting The Challenge of Multi-Platform Product Development

Scenario: A technology company is creating a consumer electronics solution that involves hardware, software and web components. Three separate teams, located in different parts of the company’s facility, create three platforms. Each platform has its own development team, its own Program Manager and its own Project Manager. There are no clear and distinct processes for integrating these three elements until ...

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How to Pick the Right Problem

The 12 steps to biomedical innovation starts with being a problem seeker, not a problem solver. Eventually, to be successful, customer problems and solutions need to meld around a VAST business model i.e. one that is not just profitable, but that demonstrates: 1. Validity Regardless or which elements of your model you choose, they have to be valid. In other words, the dogs have to ...

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