Some time ago I had a conversation with Jim Long, former Head of Creative Office and R&D and my mentor, about how innovation could succeed within a company. We agreed that for innovation to be truly transformative, it should be set at a distance where it cannot be interrupted by existing metrics and governance models. It should also be close ...
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Combining lean startup and agile with a design-led approach reduces business risk
For most corporations, leading in quality means continually pursuing organizational excellence. This means leaders have to make sure that the organization is fit for its purpose, stays that way, and keeps improving over time. Maintaining quality is much easier when the risks involved are lower. Organizations tend to reduce risk by defining things that can be measured and incentivized. The side effect of this, ...
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