Author Archives: John Carter

Empowering Teams Through Metrics at Apple

Apple is an iconic brand noted for disruptive innovation. In the heat of the digital revolution that it helped spark, Apple’s products became a portfolio of increasingly complex and diverse offerings. At a crucial point in its growth, the company had to reign in its exuberance and created a disciplined, cross-company product development process. The challenge: the lack of a ...

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Product Development Process Lessons from BOSE’s Innovations

I had the good fortune to work with Dr. Amar Bose and with the great company he founded. I helped to bring into the world two blockbuster products – BOSE’s Noise-Cancelling Headphones and the BOSE® Wave® Music System. Here are seven product development process lessons learned from our experience creating products enjoyed by millions of customers. Lesson #1: Noise-Cancelling Headphones Were Not ...

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Innovation & Artificial Intelligence: Right Here, Right Now!

AI/ML is not just for the FANG companies (Facebook, Amazon, Netflix, and Google) but is beginning to be a substantial part of new products in unexpected categories, and is helping established business innovate.  But even today, it is impacting how we manage teams and projects, enabling teams to be more efficient and creative.  A great example (here today) is using ...

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