Author Archives: Arlen Meyers

Business Case for Patient and Doctor Experience Innovation

There are three basic ways to establish or TEE up a competitive advantage: Technological excellence, Execution/operational excellence and customer Experience excellence e.g speed, convenience, service and high touch. You must dominate on one, but be equally competitive on the others. Here is how to measure them. While policy makers are pushing value based care, convenience care is more important to patients. In addition, the poor doctor experience ...

Read More »

Opportunities in Primary Care Entrepreneurship

In defining primary care, it is necessary to describe the nature of services provided to patients, as well as to identify who are the primary care providers. The domain of primary care includes the primary care physician, other physicians who include some primary care services in their practices, and some non-physician providers. However, central to the concept of primary care ...

Read More »

How to Build Rural Innovation Ecosystems

The 2016 election revealed a dramatic gap between two Americas—one based in large, diverse, thriving metropolitan regions; the other found in more homogeneous small towns and rural areas struggling under the weight of economic stagnation and social decline. Amazon choosing NY and Washington to build headquarters is an example. Economic development experts agree that regional economic development depends on creating ecosystems that ...

Read More »

Why Your Idea is Not Investor-Ready

In my role as the President and CEO of the Society of Physician Entrepreneurs (SoPE), I sometimes receive inquiries like this: “Hi, Dr. Meyers. I was reading some of your posts on the SoPE website and social media, and was wondering if you wouldn’t mind taking time to read the enclosed business plan for an idea I have and whether you could ...

Read More »

How to Find Innovation Champions and Pilot Partners from Outside In

Creating corporate innovation is never easy and takes several steps. Carlson and Wilmot mention five disciplines: Important Needs: Work on important customer and market needs, not just what is interesting to you. Value Creation: Use the tools of value creation to create customer value fast. Innovation Champions: Be an innovation champion to drive the value-creation process. Innovation Teams: Use a multidisciplinary, team-based approach to innovation to create a ...

Read More »

What Happens When Doctors Begin Dating Startups?

The matchmaker business model, connecting one party interested in connecting with another party, whether it be with romantic or business intent or building a community of interest, is common. Now that doctors and startups are interested in working with each other or doctors are interested in finding clients for their side gigs, the dating docs models are expanding. Like all dating services, however, their value depends on matching the ...

Read More »

The case for sick care improvements, not disruption

Sick care is in trouble. Many argue that we need to go big or go home claiming that we should stop tweaking the system of systems and, instead, make the existing model obsolete. However, the Moon shot mentality has many downsides. High risk high return ventures often fail, creating a lot of collateral damage. 70-20-10 is a formula that describes ...

Read More »

Welcome to Innovation Resorts

Dear Innovator, On behalf of the staff at Innovation Resorts, welcome. We hope you enjoy your stay and please do not hesitate to contact us via our app if you need anything. Our model is a cross between Canyon Ranch and Techstars and our mission is to help you get your ideas to customers in a supportive and healthy environment. Thinks of us as chicken ...

Read More »

Dr. Asshole

In 2004, Stanford Professor Robert Sutton published “More Trouble Than They’re Worth” in the Harvard Business Review. His subsequent book, The No Asshole Rule, expanded on the theme and described how toxic the syndrome can be and whether you are one or not. Are you one? Here is a test to find out and the accompanying survival guide for assholes. Prof. Sutton now has a ...

Read More »

Innerpreneurs, entrepreneurs, wannapreneurs and intrapreneurs

These days, you can’t be a hipster without being a -preneur. They come in all sizes and shapes. Ganjapreneurs sell pot or pot derivatives. Technopreneurs do online anything. And then there are the doctorpreneurs, physician entrepreneurs or medpreneurs. The list gets even more confusing since there are so many different kinds and definitions. Here is a brief lexicon to help understand the ...

Read More »