Monthly Archives: July 2019

This One Thing is the Foundation of Trust

According to Ray Dalio, Jeff Bezos, and the Dalai Lama We often think of trust as something we inject into a relationship. Not so. Trust is an output built on something much deeper. Some time ago, I wrote an Inc. column on the topic of trust. In the last few months, that column has started to get renewed attention. I ...

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Is Organizational Structure The Secret to Innovation?

Change your company’s structure to get bigger and better ideas. Just about everyone wants more creativity and innovation these days. But what’s the secret to getting it? While most companies agree that innovation is vital, few actually spend time creating structures or devising rewards systems hinged on creativity. Many leaders also struggle with the fact that innovation comes from culture, something that’s hard to measure or ...

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Innovation Roadmaps: What Are They Good For, Anyway?

At the heart, product roadmaps show the major milestones of a project’s lifecycle. Maintaining Product Roadmaps is a useful discipline in just about any organization that has more than one product. But aside from capturing product timelines, what good are they?  If a roadmap is just another deliverable you owe an executive, that checks a box on their need to ...

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Wisdom on Handling the Talent Side of Innovation: Suzan Briganti, CEO & Founder Swarm Vision

With 25 years of experience in research, strategy and innovation, Suzan has grown Swarm Vision from a garage start-up to a trusted solution provider to global Fortune 500 clients.   How do most corporations attract, train, and retain their innovation talent?  Most companies lack a focus on innovation talent, which is a crazy because this talent is a massively important ...

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So, if patients are customers, how do you sell to them?

Consumerization of sick care is on everyone’s lips. I think patient consumerism, i.e. the belief that if given the right information, patient-consumers will make smart sick care choices based on value , is a myth. However, since the holy grail is changing doctor and patient behavior to move sick care to healthcare, we should learn from other industry sales professionals about ...

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The World is on the Verge of Getting Smaller

As many of you may already know, recently I joined Oracle to help build a new innovation and digital transformation offering that leverages design thinking and other tools to engage prospective North American customers of Oracle in human-centered problem-solving focused on solving their most pressing challenges. One of the attractions to this particular role was the opportunity to work for ...

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How a Shortage of Innovation Leads to Unemployment

Some believe that robots will take over all our jobs and therefore innovation (specifically in the area of robots) will cause unemployment. But in reality, it’s the other way around. You may be familiar with the product life cycle diagram. Every product (and when I say “product” I also include service, process, or business model) has a life cycle, typically ...

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