Our pastor, Fr. Don Cullen, was teaching an adult religious education class recently, talking about lessons learned in more than three decades of religious life.
One lesson was when a child hands you a picture he or she has made, starts to tell you about it, and then looks for your reaction, the correct thing to say is, “Tell me more.”
Not only does “tell me more” work in this instance, it got me thinking about all the other business and life situations in which it’s the best thing to say such as when:
- Somebody is telling you about a confusing situation and is looking for a reaction
- You’re stumped for an answer when someone asks you a question
- Another person is on the verge of figuring out a dilemma they’re struggling with
- You’re learning valuable new information from someone
Since it seems like at least one of these situations crops up daily, I’m trying to say, “Tell me more,” much more frequently
Mike Brown is an award-winning innovator in strategy, communications, and experience marketing. He authors the BrainzoomingTM blog, and serves as the company’s chief Catalyst. He wrote the ebook “Taking the NO Out of InNOvation” and is a frequent keynote presenter.