Innovation Is Never One Thing (Actually It’s 3 Things)

What is the Foundation of Innovation?

Every entrepreneur dreams of having that single moment of epiphany where everything falls into place. Many search for their entire careers for that one big idea that will make the difference between incredible success and frustrating mediocrity. Few ever find it and many that do end up crashing and burning along the way. The truth is that innovation is never ...

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Changing Corporate Culture to Encourage More Innovation

I’ve written and spoken about the importance of corporate culture and its impact on innovation over the last 15 years or so. Heck, one of the underlying issues I address in my book Relentless Innovation (shameless plug) is the overwhelming challenge that corporate culture presents to an innovation team. I’ve argued that corporate culture, more than any other issue, is the ...

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Top 20 Innovation Articles of March 2018

Drum roll please… At the beginning of each month we will profile the twenty posts from the previous month that generated the most traffic to Innovation Excellence. We also publish a weekly Top 8 as part of our FREE email newsletter. Did your favorite make the cut? But enough delay, here are March’s twenty most popular innovation posts: How to ...

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Duplicate Ideas – Sometimes the Noise is the Signal

Duplicate Ideas - Sometimes the Noise is the Signal

When I started running my first crowdsourcing employee innovation program, I inherited an internal software platform. The prior program manager had just completed a proof-of-concept, and I was hired to move the program from test to launch and scale for 88K employees. As I was hired, new product features were being developed based on lessons learned from the pilot. One ...

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The Eco Lux Trend – Is Your Brand Missing Out?

Like it or lump it, the “eco” market is not going anywhere. 66% of global consumers say they are willing to pay more for sustainable brands (Bain & Company). Despite global economic instability, last year the luxury market grew by 5% to an estimated €1.2 trillion globally (Bain). And Europe regained its place as the top region for luxury sales ...

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Top 6 Reasons Why Customer Experience Mapping Efforts Fail

Before we can talk about how to improve customer experience maps, let’s start with a definition. Customer Experience Map: A large, colorful chart that impresses leadership for a few weeks and then gathers dust in the corner. A complex visualization that requires a user manual in order to identify anything productive. A user-centered process that, once completed, leaves teams too exhausted ...

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