Tag Archives: Social Media

Customer Service Lessons from Innovative Brands - Innovation Excellence

What about predicting that interest before consumers even start exhibiting demand? Knowing what your customers want before they do can turn out to be a highly lucrative endeavor for business owners to engage in. Continue reading

Posted in Customers, Digital, Innovation, Social Media, Strategy, Technology, marketing | Leave a comment

If you’ve ever received a lollipop after an unpleasant visit to the doctor, or received a gold star in Kindergarten for good behavior, then you’re already familiar with the concept of gamification. On its face, it can be considered complex and unapproachable, but in fact, its basic premise has been around longer than we think. Continue reading

Posted in Digital, Games, Growth, Innovation, Inspiration | 3 Comments

As the world plods onto bigger, greener and higher tech pastures, one would assume that every industry would go right along with it. The public release of the Internet heralded the downfall of some, such as video rental stores and travel agencies. Those that survived have generally embraced mobile technology, with iPads replacing mechanical cash registers in some establishments. However, for others… Continue reading

Posted in Management, Technology | 2 Comments
Word Cloud "Crowd Funding"

Don’t be discouraged if your investors meeting went bad. Crowdfunding may be the answer to secure the funding your project needs. Continue reading

Posted in Creativity, Industry, Inspiration, Open Innovation, Social Media, Technology, marketing | Leave a comment
Listen, Watch, Ask, and Involve Your Customers

When describing the SIT method, I sometimes say it’s like using the voice of the product. That’s because SIT is based on patterns that are embedded into the products and services you see around you. If products could talk to you, they would describe the five patterns of SIT. But there’s another important voice in business innovation: the voice of the customer. Continue reading

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