The Problems Measuring Innovation

There are tasks we want to do that are reasonable to do and are practical to do. There are activities we want to do that are sensible but difficult to accomplish. Measuring innovation, which sounds important and reasonable, often falls in the second category. Continue reading

Posted in Growth, Innovation, Management, Strategy | 4 Comments
US Automotive Industry Needs an Innovation & Value Wakeup Call!

Ford, GM and Chrysler are not getting it… they missed the opportunity to learn and to make the strategic shift in their DNA from cost to value. Continue reading

Posted in Business Models, Culture & Values, Innovation, Management | 1 Comment

It’s been a big couple of weeks for Prof Clayton Christensen, one of the world’s most influential thinkers on innovation. Not only has his theory of Disruptive Innovation been attacked in the New Yorker, in his most recent article for the Harvard Business Review he acknowledged that his “Innovator’s Solution” may have been wrong too. Continue reading

Posted in Consumer Innovation, Innovation Perspectives, Leadership, Processes & Tools, Strategy | 7 Comments
Top 20 Innovation Articles – June 2014

Drum roll please… At the beginning of each month we will profile the twenty posts from the previous month that generated the most traffic to Innovation Excellence. We also publish a weekly Top 10 as part of our free Innovation Excellence Weekly magazine and email newsletter. Did your favorite make the cut? Continue reading

Posted in Innovation, Leadership, Management, Social Media, Strategy, Top 10, marketing | 3 Comments
Adapt or Perish? How About Neither?

The business environment is changing – that’s something we should have our heads around by now. How should we respond? I was on a panel at an event sponsored by the Queensland Branch of the American Chamber of Commerce in Australia discussing exactly this issue at the end of last month. Continue reading

Posted in Build Capability, Digital, Growth, Innovation | 3 Comments

Innovation needs a sharper meaning and focus within our organizations, it needs to be ‘crafted’ far more, and it needs to have a greater alignment and validation… We need to change many of our existing innovation practices that we perform into ones that deliver this increasing impact. Continue reading

Posted in Build Capability, Creativity, Growth, Inspiration | 3 Comments
The Future of the Customer Relationship

Customer relations are in transformation! Pre-sales, sales & after sales are changing at high speed. Companies need to figure out the current customer journey, the role of self service, their data strategy and much more. In April 2014 a global study was conducted.. Continue reading

Posted in Presentations | 3 Comments