Category: Strategy

Customer Service Lessons from Innovative Brands - Innovation Excellence

What about predicting that interest before consumers even start exhibiting demand? Knowing what your customers want before they do can turn out to be a highly lucrative endeavor for business owners to engage in. Continue reading

Posted in Customers, Digital, Innovation, Social Media, Strategy, Technology, marketing | Leave a comment
Six Ways to Raise Your Innovation Game

I just got back from speaking at a large conference of retail professionals in Scottsdale, Arizona. Bricks and mortar retailers these days are quickly becoming the proverbial “canary in the coal mine,” as economic and consumer trends hit them first. The death of Radio Shack, Borders, Comp USA, Blockbuster, A&P and others has energized this sector, and given rise to the notion that innovation is everybody’s business, not just the C-Suite. Continue reading

Posted in Innovation, Leadership, Management, Strategy | 2 Comments
The Flawed Crawl Walk Run Methodology

Many of you may have heard of the Crawl Walk Run project methodology. For those of you that haven’t the idea is that if a project team is trying to achieve something big, that sometimes you have to evolve your approach in stages rather than trying to make all the changes all at once. Many people are quite fond of this approach and can be heard repeating the mantra… Continue reading

Posted in Change, Digital, Disruption, Innovation, Management, Strategy | Leave a comment
Top 20 Innovation Articles of June 2015

Drum roll please… At the beginning of each month we will profile the twenty posts from the previous month that generated the most traffic to Innovation Excellence. We also publish a weekly Top 10 as part of our free Innovation Excellence Weekly magazine and email newsletter. Did your favorite make the cut? Continue reading

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The Digital Innovation Talent Shortage

The sad truth is that most companies don’t realize that they need to begin thinking and acting like a technology business or they’ll go out of business. GE, based on this ad campaign, obviously does. I won’t re-visit all of the points in my previous article, but instead I encourage you to read it, and for now I’ll focus on additional thoughts emerging since then. Continue reading

Posted in Digital, Disruption, Innovation, Management, Strategy, Technology | Leave a comment
The Mid Zone

The Front End / Back End model was right for its time… however, fast-forward nearly a quarter century, and we find that things have changed a bit. Continue reading

Posted in Business Models, Change, Disruption, Feature Of The Week, Governance, Growth, Innovation, Innovation Perspectives, Leadership & Infrastructure, Management, People & Skills, Product Innovation, Strategy, marketing | Leave a comment

Scientific breakthroughs are often reported as being innovation. I’m a bit of a purist when it comes to definitions, so if science produces inventions, they only become innovation if they are implemented and add value. Continue reading

Posted in Change, Consumer Innovation, Creativity, Innovation, Processes & Tools, R&D, Science, Strategy, Technology, culture | 2 Comments