Category: Processes & Tools

A Singular Pillar of Productivity

Productivity generates profit. No argument. But it has two sides – it can be achieved through maximization by increasing output with constant resources (machines and people) or through minimization with constant output and decreasing machines and people. And the main pillars of both flavors are data, tools, and process. Continue reading

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Mitch Ditkoff defends brainstorming in the wake of a trend of ‘brainstorm bashers’. Continue reading

Posted in Build Capability, Innovation, People & Skills, Processes & Tools, Uncategorized, collaboration | 2 Comments
What The Karate Kid Teaches Us About Innovation

When you start an innovation activity, don’t spend time looking for the method or tool or framework that promises immediate results that won’t fail. Spend time developing skills on basic innovation tools – like trend spotting, gathering customer needs, creative thinking, idea generation and so forth. Continue reading

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Lean Innovation Series - Introduction

I’ve started working with a local healthcare insurance company in a role focused on driving improvement and innovation in its membership and billing operations. The company has a big focus on LEAN throughout the company and always has some sort of value stream mapping (VSM) or rapid process improvement workshop (RPIW) going on through the Kaizen Promotion Office (KPO). Despite this only being my second week on the job, I have already been involved in the company’s LEAN efforts. Continue reading

Posted in Health/Healthcare, Innovation, Processes & Tools | 1 Comment

There’s more to perception than meets the eye, which is why pausing to just look is so important for business leaders. Continue reading

Posted in Build Capability, Innovation, Management, People & Skills, Processes & Tools, Strategy | 2 Comments

In the age of greater focus on innovation and customer value, one of the question that remains unanswered is how much collaboration is required between the innovation and the pricing teams to achieve greater pricing power for innovative products and services. Continue reading

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Innovation Needs Intent

Ultimately, just like your business strategy, your innovation strategy needs to be focused. It can’t be all things to all people. It must be able to stand on its own. Continue reading

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