Category: Leadership & Infrastructure
With the IRS being investigated for taking inappropriate action, Seth Kahan uses a customer service model to investigate just how the IRS could exploit the current “Opportunity Window”. Continue reading
I was thinking today, between flights, about the kabuki dance that innovation often becomes. What I mean is that many CEOs and executives talk about innovation and the benefits of innovation. But only if the people tasked with innovation have the skills, capabilities, resources and political cover to do innovation. Continue reading
It’s not hard to lead talented people with an aligned vision who fall under the umbrella of an iconic brand that has a cult-like consumer following. This describes Ron Johnson’s role as head of Apple’s retail operation prior to assuming the CEO role at J.C. Penney. Continue reading
As I am about to do an open innovation session for a B2B company, I got to think about this question once again and since it works well for a good discussion, let me start out with a couple of remarks.. Continue reading
Recently Arthur D Little provided their latest innovation excellence study, its 8th Global Innovation Excellence Study, into what companies can do to achieve a better return on their investment in innovation management. Continue reading
The pervasive lack of enthusiasm or even awareness of time in regards to innovation is a constant source of amazement for me. In organizations transfixed by time, speed and efficiency, innovation and product development are often the slowest out of the gate, the longest efforts to accomplish and seem completely unrelated to the real world. Continue reading
A journey of a thousand miles starts with a single step, as the saying goes. The same is true for innovation. Yet much of the writing on innovation is about leaps, major technological breakthroughs that transform or disrupt markets. Isn’t it all about Apple and Edison? Continue reading
