Category: Customers

This week I sat down with John Coyle who is Senior Vice President Culture of Innovation at Maddock Douglas. We spoke about the “Innovation Vacuum” in business enterprise and why, in John’s words, “Most large companies suck at innovation.” Continue reading

Posted in Culture & Values, Customers, Disruption, Growth, Innovation, Interviews, Leadership & Infrastructure, Management, Uncategorized | 1 Comment

Scott Bowden looks through the eyes of theorist and political economist Frederic Bastiat to expand his view of Broken WIndows Innovation. Continue reading

Posted in Build Capability, Customers, Sales, Uncategorized | Leave a comment

The second in a 10-part series on how to transform innovation success rates, from the pages of How to Kill a Unicorn (link), by Fahrenheit 212 founder Mark Payne (recently published by Crown Business). Continue reading

Posted in Book Review, Build Capability, Customers, Innovation | Leave a comment
Eight O

As I was walking in New York City down Lafayette Street in SOHO yesterday, I noticed a long line around a storefront that did not look like a trendy shop, or a pop-up sample sale location. Coming closer, I recognized a familiar sign– Central Perk – on the front door of a pop-up coffee shop recreated by Eight O’Clock coffee and Warner Bros. to celebrate 20th anniversary of once wildly popular show ‘Friends’. Continue reading

Posted in Creativity, Customers, Entertainment, Headlines, Innovation, Sales, Strategy, marketing | Leave a comment

A series of personal innovation stories from a new book by Luis Solis, “Innovation Alchemists: what every CEO needs to know to hire the right Chief Innovation Officer”. Today’s essay on METHODS comes from Deborah Arcoleo who is Director, Advanced Innovation Center at The Hershey Company. Continue reading

Posted in Consumer Innovation, Customers, Uncategorized | 4 Comments
Innovation Sighting: The Division Technique in Vision Correcting Displays

Innovation is anything that is new, useful, and surprising. “Surprising” means that the idea makes you slap your forehead and say, “Gee, why didn’t I think of that?” Here’s a great example. Continue reading

Posted in Consumer Innovation, Creativity, Customers, Digital, Growth, Headlines, Innovation, Technology | 1 Comment

Jeff Bezos, always had the spirit of lean management, since the day that he created Amazon. Amazon is a natural place to see lean principles at work. Continue reading

Posted in Case Study, Consumer Innovation, Customers, Industry, Innovation, Innovation Teaching Story, Leadership, Processes & Tools, Strategy, marketing | 4 Comments