Category: Consumer Innovation

Seek Out Unhappy Customers

A better source of incremental innovation is the customer. If you keep making your product better and easier to use for him or her then you are adding value rather than just adding features. The unhappy customer is the place to start – so seek him out. Continue reading

Posted in Consumer Innovation | 1 Comment
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Demand for configurability and personalization is growing in the marketplace and presents a threat to traditional mass production techniques. Jordan Reynolds kicks off a series here… Continue reading

Posted in Consumer Innovation, Customers, Design, Innovation, Product Innovation, Strategy, collaboration | 3 Comments

It’s been a big couple of weeks for Prof Clayton Christensen, one of the world’s most influential thinkers on innovation. Not only has his theory of Disruptive Innovation been attacked in the New Yorker, in his most recent article for the Harvard Business Review he acknowledged that his “Innovator’s Solution” may have been wrong too. Continue reading

Posted in Consumer Innovation, Innovation Perspectives, Leadership, Processes & Tools, Strategy | 7 Comments
The Kindle Smartphone is a Game Changer – But Not As You Think

Amazon recently launched its new Kindle Fire smartphone. “Ho-hum” you, and a lot of other people, said. “Why?” “What’s so great about this phone?” The market is dominated by Apple and Samsung, to the point we no longer care about Blackberry – and have pretty much forgotten about all the money spent by Microsoft to… Continue reading

Posted in Consumer Innovation, Creativity, Customers, Digital, Headlines, News, Technology | 6 Comments
Facebook, a Golden Retriever and Maui Jim

At Innovation Excellence, we love ‘teaching stories’. Thanks Small Army for this one! Continue reading

Posted in Business Models, Consumer Innovation, Customers, Service, Social Media, Uncategorized, marketing | Comments Off
London Tech Startup scene: Where is the bloody innovation? 5 reasons startups fail

Most of the Tech startups in London are actually failing at innovation without knowing it. Here are the top 5 reasons why. Continue reading

Posted in Business Models, Consumer Innovation, Entrepreneurship, Innovation Perspectives, Leadership & Infrastructure, Management | 4 Comments
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It is hard to translate consumer’s feedback into a product. Along the way the message is lost in translation. Continue reading

Posted in Consumer Innovation, Innovation, Product Innovation, marketing | 3 Comments