Author Archives: Jeffrey Phillips

Managers are for Efficiency, Leaders are for Innovation

Time was, back when the railroads were built, that the military was basically the only management structure that was large, distributed and relatively effective. This structure was especially valuable when few people had much education, but could be taught relatively simple operations on a production line. Fast forward to today.. Continue reading

Posted in Business Models, Innovation, Leadership & Infrastructure, Management, People & Skills | 32 Comments
Why a Common Language Matters for Innovation

As noted in previous posts, I’m returning to the idea that executives have a number of important roles to play when sponsoring innovation. Perhaps one of the most important roles is the work of creating a common innovation definition and language, and communicating the importance of innovation consistently and broadly.
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Posted in Build Capability, Culture & Values, Innovation, Leadership & Infrastructure, Management, People & Skills, Strategy | 6 Comments
Why Corporate Culture is Important for Innovation

A few days ago I wrote a post about why “environment” matters for innovation. Today, in a continuing series of posts, I want to take a look at why corporate culture is such a vital barrier or accelerator for innovation. Continue reading

Posted in Build Capability, Culture & Values, Innovation, Leadership & Infrastructure, Strategy | 11 Comments
Why Environment Matters to Innovation

I’d like to write today about the concept of environment, and why it matters so much to innovation. Continue reading

Posted in Culture & Values, Customers, Innovation, Leadership & Infrastructure, Strategy, Technology | 1 Comment
Reach Beyond Your Comfort Zone

Lately I’ve met with a number of potential clients who are frustrated that their innovation efforts aren’t creating a bigger splash in the market. It can be difficult to identify the limiting factor in any new product or service. Perhaps the customer need wasn’t as strong as we anticipated.. Continue reading

Posted in Customers, Innovation, Product Innovation | Leave a comment
Ask Not What Your Customers Can Do For You

I was pondering recently the risks associated with innovation. No, not the risks a firm bears to create a new product or service, but the risks that a customer bears when acquiring and using a new product or service. I wonder – do we realize what risks we ask a customer to endure to use a new product?
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Posted in Culture & Values, Customers, Innovation, Strategy, collaboration | Leave a comment
Innovation - Activity, Tool or Competence?

There is significant, and often damaging, dissonance about what innovation “is” and how it can be deployed effectively. Innovation is something every business wants, but most aren’t quite sure how to plan or implement innovation effectively. Continue reading

Posted in Build Capability, Culture & Values, Innovation, People & Skills, Strategy | 3 Comments