Author Archives: Jeffrey Phillips

Why Innovators Make Terrible Firefighters

Let me first acknowledge that this post has nothing to do with real firefighters – you know, the guys who actually risk their lives in burning buildings. This post has to do with business “fire fighters”, those mid and senior level executives who rush into “critical” situations to clean up terrible customer service or rush to fill a product gap. Continue reading

Posted in Growth, Innovation, Leadership & Infrastructure, Management, Strategy | 2 Comments

Recently a newly minted MBA contacted me, expressing interest in work as an innovation consultant. What I found interesting was that the individual offered up the other firms he’d contacted, and from his note to me it was clear that he didn’t understand the differences between firms that offer services in the “innovation space”. Continue reading

Posted in Business Models, Competitions, Innovation, Processes & Tools, Strategy | 7 Comments
Discomfort Is The Key To Innovation

For years now we’ve been told that innovation is strange and unusual, but promises great possibilities and potential returns. In some cases and places, we’ve been successful, but there’s something to be learned in the lasting resistance to innovation on the whole. Continue reading

Posted in Business Models, Growth, Industry, Innovation, Processes & Tools, Psychology, Strategy | 7 Comments
Why Innovators Are Like Astronauts

Today I’m going to talk about the movie Gravity and how it relates to innovation.. Continue reading

Posted in Innovation, People & Skills, Processes & Tools, Strategy | 4 Comments
Why Innovation Needs Its Own Language

I’ve been fascinated recently by the role that language plays in an innovation activity. By language I don’t mean different languages (Spanish, French or English) but the language we use to communicate the rationale for innovation, we use to create the context for innovation, we use to define the tools, methods and outcomes for innovation. Continue reading

Posted in Innovation, Management, Strategy | 5 Comments
An Innovation Christmas Carol

Ed Scrooge was tired. It was only 4 in the afternoon, but back to back meetings throughout the day had exhausted him… His reign as CEO might not last much longer if the financial results didn’t pick up. Continue reading

Posted in Feature Of The Week | 2 Comments
Is Your Innovation a Step, Jump or Vault?

In hindsight, most new products or services that are created seem relatively obvious. Consumers and manufacturers will wonder – why didn’t we see this sooner? Most really interesting innovations, however, seem paradoxical and strange as they are being introduced, even though many will be accepted and become part of the norm. Continue reading

Posted in Business Models, Innovation, Management, Strategy | 2 Comments