Author Archives: Greg Satell

Tony Hsieh, the phenomenally successful CEO of Zappos likes to say that, “your brand is your culture” and believes so strongly in preserving his that he offers new recruits $1000 to quit. Anybody who doesn’t fit in will happily take the money and run. Continue reading

Posted in Build Capability, Culture & Values, Europe, Headlines, Uncategorized | Leave a comment

People who need jobs done and people looking to earn extra money can find each other without anyone in the middle. The result is a cheaper, more streamlined process and a new era of talent. Those same forces are now about to disrupt highly paid consultants as well. Continue reading

Posted in Business Models, Innovation, Jobs, Leadership & Infrastructure, People & Skills, Uncategorized | Leave a comment

Pepsi Refresh failed because it had no relevance to the brand’s operations or heritage. Pepsi never earned that particular mission and therefore consumers saw little need to reward the company for its efforts. Contrast Business Innovation Factory (BIF), an organization that brings cutting edge innovation techniques to social initiatives, many of which are similar to those Pepsi Refresh sought to promote. Continue reading

Posted in Build Capability, Entertainment, Innovation, Leadership, News, Profiles of Innovators, Social Innovation, Uncategorized, marketing | 2 Comments

The future isn’t what we thought it would be. We don’t walk around in silver suits, travel to colonies on Mars or drive in flying cars. Instead, we dress casual, take selfies and communicate in 140 characters. Yet in many ways, we’re much better off than we imagined. Continue reading

Posted in Business Models, Health/Healthcare, Innovation, People & Skills, Processes & Tools, Social Media, Technology, Uncategorized, collaboration | 8 Comments

Every great idea begins as a revelation. Yet when that flash of insight leads to action, it inevitably encounters the real world and that’s when hard lessons are learned. Adjustments have to be made and…profitable models rarely come easy. Continue reading

Posted in Build Capability, Business Models, Innovation, Processes & Tools, Profiles of Innovators, Technology, Uncategorized | 3 Comments

It was notable, to say the least, when Roger Martin recently wrote in Harvard Business Review that he thinks that all the talk about adaptive strategy is a cop-out. In his mind, it is just a way for managers to get out of making hard, dangerous choices. Continue reading

Posted in Build Capability, Management, Strategy, Uncategorized | 4 Comments

Clayton Christensen comes under attack by Harvard colleague, Jill Lepore. She slams disruptive innovation as a “competitive strategy for an age seized by terror.” “Transfixed by change,” she claims, “it’s blind to continuity.” Continue reading

Posted in Headlines, Innovation, Innovation Perspectives, News, Profiles of Innovators, Uncategorized | 4 Comments