Author Archives: Greg Satell

Virtually everything the government does these days, from drivers’ licenses to voter registration to retirement benefits, requires a robust technological platform that must overcome challenges specific to the public sector. Now, a team of technologists thinks they may have a solution. Continue reading

Posted in Build Capability, Disruption, Government, Innovation, Processes & Tools, Product Innovation, Technology, Uncategorized | Leave a comment
Madmen

The large holding companies that control the agency world have largely centralized innovation efforts in order to make their investments more efficient, so improvements in services tend to be general and incremental rather than targeted and disruptive. Continue reading

Posted in Build Capability, Disruption | Leave a comment
networks

At its core, disruption is an informational problem more than anything else. The answer to it isn’t trying to dig in to protect individual nodes, but to create a network that is at once more cohesive and expansive. Continue reading

Posted in Innovation, Management, Open Innovation, People & Skills, Uncategorized | 4 Comments

Tony Hsieh, the phenomenally successful CEO of Zappos likes to say that, “your brand is your culture” and believes so strongly in preserving his that he offers new recruits $1000 to quit. Anybody who doesn’t fit in will happily take the money and run. Continue reading

Posted in Build Capability, Culture & Values, Europe, Headlines, Uncategorized | 1 Comment

People who need jobs done and people looking to earn extra money can find each other without anyone in the middle. The result is a cheaper, more streamlined process and a new era of talent. Those same forces are now about to disrupt highly paid consultants as well. Continue reading

Posted in Business Models, Innovation, Jobs, Leadership & Infrastructure, People & Skills, Uncategorized | Leave a comment

Pepsi Refresh failed because it had no relevance to the brand’s operations or heritage. Pepsi never earned that particular mission and therefore consumers saw little need to reward the company for its efforts. Contrast Business Innovation Factory (BIF), an organization that brings cutting edge innovation techniques to social initiatives, many of which are similar to those Pepsi Refresh sought to promote. Continue reading

Posted in Build Capability, Entertainment, Innovation, Leadership, News, Profiles of Innovators, Social Innovation, Uncategorized, marketing | 2 Comments

The future isn’t what we thought it would be. We don’t walk around in silver suits, travel to colonies on Mars or drive in flying cars. Instead, we dress casual, take selfies and communicate in 140 characters. Yet in many ways, we’re much better off than we imagined. Continue reading

Posted in Business Models, Health/Healthcare, Innovation, People & Skills, Processes & Tools, Social Media, Technology, Uncategorized, collaboration | 8 Comments