Author Archives: Greg Satell

The Next Great Transformation Will Be from Bits to Atoms

When engineers from Xerox PARC showed off their revolutionary new personal computer, the Alto, at the company’s global conference in 1977, senior executives weren’t particularly impressed. It just didn’t seem to be relevant to their jobs or their business. Their wives, however, were transfixed. The reason for the disparity was that the executives saw a tool to automate secretarial work, ...

Read More »

Data Bias Is Becoming A Massive Problem

Nobody sets out to be biased, but it’s harder to avoid than you would think. Wikipedia lists over 100 documented biases from authority bias and confirmation bias to the Semmelweis effect, we have an enormous tendency to let things other than the facts to affect our judgments. We all, as much as we hate to admit it, are vulnerable. Machines, ...

Read More »

Don’t Be Fooled By These 3 Overhyped Trends

The Gartner Hype Cycle shows a remarkably consistent pattern. A new technology is first ignored, then begins to show promise and expectations get inflated beyond any realistic assessment of value. That leads to disillusionment and the technology is almost forgotten until, some years later, it begins to make a true competitive impact. What makes the Hype Cycle so pervasive is ...

Read More »

Here’s How You Know Your Industry Is About To Be Disrupted

On his hit HBO show Last Week Tonight, John Oliver pointed to the dangers of corporate consolidation. In a variety of industries today, ranging from airlines to healthcare to even buying a coffin for a funeral, a handful of major players dominate, which allows them to raise prices and restrict consumer choice. Anybody who has flown on an airplane in recent ...

Read More »

The Platform Fallacy

It seems like every business discussion today is just counting the seconds before the term “platform” comes up. Books and articles are written, pundits swoon and conference audiences nod and exchange glances in knowing agreement. Everyone, it seems, wants to transform their business into a platform. Yet take the argument to its logical conclusion and the message becomes problematic. Platforms, ...

Read More »