Author Archives: Dennis Stauffer

I’m hard pressed to think of any innovation that benefited only its creator. It seems to me that innovation by definition must benefit someone else, or it has no real value…but there are exceptions (unfortunately). Continue reading

Posted in Customers, Innovation, Service | Leave a comment

In his acclaimed bestseller, Good to Great, Jim Collins talks about what he calls the “Flywheel Effect.” He describes how small actions and decisions, made over a period of time, add up to sustained momentum and success for great companies—like small nudges building momentum on a flywheel. I agree and riffing on his metaphor, I would add that our flywheel can be turning in either direction. It’s possible that a series of seemingly small decisions and incremental actions can gradually undermine our success. So the key question becomes: Which direction is your flywheel turning? Continue reading

Posted in Culture & Values, Innovation | 1 Comment
Innovation Essentials - Think Emergent

Innovation is an inherently emergent process. It’s not just about where we want to end up; it’s highly dependent on where we are. Where we begin has a profound impact on where we can go. Continue reading

Posted in Entrepreneurship, Innovation | Leave a comment
Innovation Essentials - Persistence if Overrated

There’s a prevalent and long-perpetuated myth about innovators, that they are persistent; they don’t give up. Renowned innovators like Henry Ford and Thomas Edison have even said it of themselves, crediting their success in part on their persistence. But it’s at best a poor choice of words and at worst a fundamental misunderstanding of what innovation entails, even by some of its best practitioners. Continue reading

Posted in Creativity, Innovation | 4 Comments
Mindset - Innovation's Third Way

What most distinguishes the innovation high performers from the less innovative is not some indiscernible secret sauce of mental faculties. What distinguishes them is their mindset. That is to say: their attitudes, assumptions and beliefs—their mental models—about how the world works. These mental models are often subconscious. Yet they can have a huge impact on someone’s behavior and therefore how well they perform—and innovate. Continue reading

Posted in Creativity, Innovation | 2 Comments

“The greatest thing since sliced bread,” implies a kind of automatic acceptance that wasn’t true then and isn’t now.

As someone who embraces innovation, it pains me to say it but apparently some things don’t change, at least not very much. Winning acceptance of any new idea is far from automatic. Continue reading

Posted in Entrepreneurship, Innovation | Leave a comment

Great innovations are often based on powerful intuitions, but we all know examples of someone thinking they have a great intuition and being misguided. So where does intuition fit into innovation and how do we know when we can rely on it? Continue reading

Posted in Innovation, Psychology, Strategy | 2 Comments