Monthly Archives: March 2012

Five Steps to Eliminating Excellence in Your Organization

Almost one of out every two employees does not know what management expects from them in terms of job performance. Which means management isn’t telling them what is expected. Which means management expects employees to be mind readers. Or else they don’t care about performance. And we wonder why excellence is such a rare commodity in the corporate world! As leaders, the things we don’t do or say often have more of an impact than those that we do. So I took my own informal poll and came up with the top five things managers don’t do that undermine excellence in organizations.

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Developing an Eye for Innovation

A great photographer understands what makes a great picture. They leverage this understanding and practice looking for those situations and acting on them. And like any other practice, the more you do it, the more instinctual the behavior becomes. Likewise, as a great innovator...

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Innovation Lessons from The Artist

Perfect Harmony: MBA and MFA Mindsets

Have you seen The Artist? The film recently won the best film award at the Oscars. It is a charming tale about the transition from silent movies to talkies. It is remarkable for a number of reasons – not least because it is a silent movie in black and white with unknowns as stars.

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Stimulate Craving

Do customers, or some subset of your customers, crave your product? Craving is a response that stimulates an immediate impulse to buy. If you want people to crave your product, you have to project a meaningful story that makes people want to connect and buy.

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Mandatory Excellence

What would happen if a government instead harnessed what citizens were truly good at for long enough to affect real accountable results in service to their country? I write this not to advocate mandatory government service, but to call attention to the fact that countries and regions are going to increasingly compete in order to preserve their standard of living, and that those without a public sector innovation strategy will lose out to those who find a way to continuously become more efficient.

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Get Rid of Old Ideas

Innovation is all about getting new ideas for simple solutions to solve relevant customer problems or needs. When there is a sudden need for innovation the first thing people do is organise a brainstorming session. But often nothing innovative materialises. That’s why brainstorming has such negative connotations in a lot of companies. Because, when you brainstorm unprepared with the usual colleagues hardly anything new appears.

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