And what you can do about it
by Mitch Ditkoff
Whenever I ask our clients to tell me about the quality of brainstorming sessions in their company, they usually roll their eyes and grumble. Bottom line, most brainstorming sessions don’t work. Not because brainstorming, as a process, doesn’t work – but because it’s usually done poorly.
What follows are the 26 most common reasons why – and after that, a list of what you can do differently to turn things around.
26 REASONS BRAINSTORMING SESSIONS FAIL
- Poor facilitation
- Wrong (or poorly articulated) topic
- Unmotivated participants
- Insufficient diversity of participants
- Inadequate orientation
- No transition from “business as usual”
- Lack of clear ground rules
- Sterile meeting space
- Hidden (or competing) agendas
- Lack of robust participation
- Insufficient listening
- Habitual idea killing behavior
- Attachment to old (“pet”) ideas
- Discomfort with ambiguity
- Hyper-seriousness (not enough fun)
- Endless interruptions
- PDA addiction (Crackberries)
- Impatience (premature adoption of the first “right idea”)
- Group think
- Hierarchy and/or competing sub-groups
- Imbalance of divergent and convergent thinking
- No tools and techniques to spark the imagination
- Inelegant ways of capturing new ideas
- No time for personal reflection
- Pre-mature evaluation
- No follow-up plan
WHAT CAN YOU DO TO TURN THINGS AROUND?
- Find, train (or hire) a skillful facilitator
- Make sure you’re focusing on the right challenge.
- Invite people who really care about the topic.
- Invite people with diverse points of view.
- Spend time clarifying the “current reality”.
- Start with a fun icebreaker to help change mindset.
- Ask participants to establish clear meeting ground rules.
- Design (or find) a more inspiring meeting space.
- Establish alignment re: session goals.
- Find ways to engage the least verbal participants.
- Establish “deep listening” as a ground rule. Model it.
- Invite participants to name classic idea killing statements.
- Elicit the group’s pet ideas in the first 30 minutes.
- Explain how ambiguity is part of the ideation process.
- Tell stories, play music, invite humor.
- Go offsite. Put a “meeting in progress” sign on the door.
- Collect all PDAs/cell phones. Establish “no email” ground rule.
- Go for a quantity of ideas. Let go of perfectionism.
- Encourage individuality, risk taking, and wild ideas.
- Ask people to leave their titles at the door.
- Start with divergent thinking. End with convergent thinking.
- Use tools and techniques to spark original thinking.
- Enroll scribes, use post-its, have an idea capture process.
- Create time for individuals to reflect on new ideas.
- Explain that evaluation will happen at the end of the session.
- Identify and enroll “champions”. Explain the follow up process.
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Mitch Ditkoff is the Co-Founder and President of Idea Champions and the author of “Awake at the Wheel”, as well as the very popular Heart of Innovation blog.
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Excellent and very comprehensive list. I recently read the INSEAD study "Idea Generation and the Quality of the Best Idea" http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1082392 and blogged about it here: http://olekassow.wordpress.com/2010/03/09/the-social-computing-business-case/.
Surprisingly the hybrid process (a combination of working alone and working together) is significantly better at generating ideas than the traditional group brainstorming. Maybe that could qualify for number 27
Ole, I agree. The combination of working alone and working together is ideal. We all need to find the balance. The other ideal scenario is for people who work alone – and generate fantastic ideas in that alone space – to have a dependable way to brig their revelations to others who will listen, give feedback, and extend those ideas even further. We are all in this together!
Great job capturing the pitfalls and solutions regarding brainstorming sessions. I especially like #20, since titles often change the dynamics of any meeting.