Monthly Archives: October 2009

I don’t do a lot of technology features, but when I saw this video I just had to share it because the movement capabilities of this small humanoid robot from Japan are pretty amazing. It’s called ROPID the walking, running, and jumping robot.Check out the video:Braden Kelley is the editor of Blogging Innovation and founder of Business Strategy Innovation, a consultancy focusing on innovation and marketing strategy. Braden is also @innovate on Twitter.

Having been involved in several efforts on developing the innovation culture within companies, I have learned that you need to work with three organizational approaches.I call this the TBX approach:T (Top Down)Get the executives onboard and make them personally committed to the innovation activities. Without executive support, no change occurs.B (Bottom Up)Value creation begins with people, one by one, team by team. Nothing happens unless you get the employees engaged and involved. Take ideas, feedback and other input from employees seriously. If ideas just seem to run down a sinkhole and never to re-emerge or if leaders are not able to commit resources to any ideas, you will lose the trust of the employees.X (Across)The biggest challenges will come from the middle managers placed across the organization. A key reason is that middle managers have a narrow focus on their own profit and loss responsibility. They do not see the … Continue reading

Surprise, surprise…Twitter Lists have been talked about for some time, but are now live.I’ve created an innovation list here:http://twitter.com/innovate/innovationPlease feel free to follow along, or make your case for your own favorite innovation tweeter (or yourself) to be included in the list by stating your opinion as a comment on this blog post.For those of you creating your own lists, the easiest place to add people I’ve found is in the list of people you are followingAnd here is an interesting use of Twitter lists on a web page by the Huffington Post.Finally, you might want to check out Listorious – a new and interesting service built off of the Twitter list functionality. I’ve created a Listorious list here: http://listorious.com/innovate/innovationHappy Innovating!Braden Kelley is the editor of Blogging Innovation and founder of Business Strategy Innovation, a consultancy focusing on innovation and marketing strategy. Braden is also @innovate on Twitter.

You cannot expect your team to be innovative if they do not know the direction in which they are headed. Innovation must have a purpose. It is up to the leader to set the course and give a bearing for the future. This is set in broad terms and is described as the mission, core purpose or vision for the organization. Although each of these is different, they share much in common and whichever you choose, there should be one overarching statement which defines the direction for the business and which people will readily understand and remember.Jack Welch, CEO of GE said, “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.”As a leader you don’t want happy, comfortable people in your team. You want passionate, energetic people who are keen for the journey and ready to take on a challenge. … Continue reading

It’s the Me-conomy stupid.And so sums up in just four words the feeling a lot of us have as consumers as yet again we encounter another average service experience with a company we have provided our custom, our dollars and our time, often over many years.In this article we will look at trying to understand why we so often have these average customer experiences, why services are still most often developed using an industrial product mindset and how that might be improved. We will also provide a new approach to ensure that services are more regularly designed with the end user in mind rather than as an organic process, which has little connection to the importance of the crucial revenue stream that it has been set up to deliver.It has been proven there is a huge gap between companies’ and consumers’ perceived customer experience. Bain and Co conducted a study … Continue reading

by Braden KelleyWe are happy to bring you some of the key points and insights from all of the speakers at the Optimizing Innovation Conference, which was held October 21-22, 2009 in New York City.The speakers at this intimate conference were the innovation directors from several Fortune 500 companies, who shared their approaches to topics as varied as innovation management, process, innovation metrics, and more.Click the link of the speaker you are most interested in, or read them all!Microsoft – Joe Boggio and Michael SteepAT&T – Rajendra SeksariaAnheuser Busch-InBev – Patrick O’RiordanPanel DiscussionAlcatel-Lucent – Dr. Guido Petit3M – Mauro PorciniCogniStreamer – Wim SoensXerox – Francois RagnetKraft Foods – Dr. Stephen K. GoersSmartOrg – Dr. David Matheson and Don CreswellChevron – Jack AndersonGoogle – Dr. Daniel SturmanAmerican Express – Steve FaktorCreax – Simon DewulfPfizer – Roopa UnnikrishnanWhirlpool – Moises NorenaLinkedIn – Dr. Ellen LevyOverall, it was a great conference. The Connecting … Continue reading









