Here are the questions I asked him:
- What do you see as the most exciting innovation in telecommunications to reach businesses in the next 12-18 months?
- What have been some of the greatest successes that BT has had outside of the UK and how did innovation play a role?
- What do you feel is unique about BT’s approach to collaboration and innovation?
- Do you feel that incentives have a real impact in stimulating innovation?
The biggest takeaway for me was that even if you design the greatest approach to internal or external open innovation ever seen by mankind, it will still be important to try and keep it fresh for people so that participation can be sustained.
What do you think?
Braden Kelley (@innovate on Twitter)